Controlant Flex learning resources
Your step-by-step guide to using Controlant Flex, our new flexible return model:
1. Create a shipment
1. Create a shipment
Select your device
Always perform a device pre-use check before pairing devices to a shipment.
2. Start the device
2. Start the device
3. Stop the device
3. Stop the device
Receiving site process overview
4. Return devices to Controlant
Complete the four steps in the return process and a rebate will be issued when Controlant receives the devices. Follow the packing instructions for the devices.
Flexible Use return process
For assistance with replacing devices that are still within the warranty period, please contact support@controlant.com
Scale-up your knowledge
The Controlant Support Center features user guides, knowledge articles, instructional videos, FAQs, and more. You can quickly search for the keywords or topics you'd like to explore.
Support Center: How can we help?
Controlant Platform: User guide
Saga Devices: User guide