World Courier and Controlant shortlisted for 2025 Supply Chain Excellence Awards

Imagine your life-saving medication suddenly goes missing. What would you do? That's exactly what happened to Maria* in São Paulo. Her shipment went missing at a major international hub with no record of its location. What turned the tide was World Courier’s real-time location monitoring solution, using Controlant devices, which allowed the World Courier team to rapidly locate the missing shipment within just 20 minutes and get it back on track to Maria in Brazil.

Recognition for game-changing technology

Controlant and World Courier have been shortlisted for the 2025 Supply Chain Excellence Awards. This recognition celebrates the success of the instant location visibility technology that has set a new benchmark in pharmaceutical logistics by enabling near-continuous oversight and control throughout the supply chain.

By working with partners like Controlant to integrate cutting-edge technology into their operations, they're enhancing reliability and transparency in life sciences logistics and reaffirming a commitment to push industry boundaries so that patients receive life-saving treatments without delay.

The tracking solution takes a proactive approach to safeguarding patient health by helping prevent delays before they start and ensuring medicines arrive safely, securely, and on time. This innovation redefines what's possible in specialty logistics.

A step forward in supply chain excellence

The real-time location monitoring (RTLM) solution uses cellular connectivity to transmit instant location data to their 24/7 operations hub. This allows their teams to respond proactively to any potential disruptions, ensuring shipments remain on track and in optimal condition.

"We believe every moment matters in the journey from pick-up to patient."

—Laurent Bendavid, President, World Courier

"Live monitoring isn't just about visibility — it's about stopping delays before they start, ensuring peace of mind for our customers, and, most importantly, delivering critical medicines to patients when they need them most," said Laurent Bendavid, President, World Courier.

Patients drive every innovation

At World Courier, every decision is driven by the needs of patients. The power of RTLM lies in its ability to significantly reduce risks like shipment misplacement or storage deviations, ensuring the integrity of medicines that can transform or save lives.

"The importance of real-time data cannot be overstated," said Hristo Petkov, SVP Sales, Controlant. "Our devices provide the data that allows World Courier to act before issues arise, ensuring therapies are delivered safely and on time. That's the ultimate goal: making sure patients never have to wait for the treatments they rely on."

Looking ahead to a new era of live monitoring

In the coming months, World Courier will expand its instant tracking capabilities to include real-time temperature monitoring (RTTM). This next phase of innovation will combine temperature and location data to provide even greater visibility, stopping delays before they start, and delivering peace of mind for customers.

"Our partnership with World Courier highlights the transformative power of technology in the pharma industry," said Martin Mularski, Director of Customer Success, Controlant. "Controlant's innovation and collaboration have been instrumental in creating a solution that prioritizes patients at every step."

"Together, we're setting new standards for visibility, reliability, and proactive risk management."

—Martin Mularski, Director of Customer Success, Controlant

A commitment to innovation and excellence

As a trusted partner of World Courier, Controlant continues to help set new standards for visibility and reliability in pharmaceutical supply chains. This shortlisting for the 2025 Supply Chain Excellence Awards recognises our leadership in advancing real-time temperature and location monitoring for the life sciences and logistics industries, and our ongoing commitment to continue innovating for the benefit of patients worldwide.

See the original article published by World Courier 18 September 2025, and their case study on how real-time location monitoring ensured timely medication for *Maria in Brazil.

For more about Controlant's partnership with World Courier, see Raising the floor with real-time visibility, insights from a co-presentation with World Courier and Controlant at the Gartner Supply Chain Xpo in June 2024.