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The Top 10 questions your peers ask Controlant

Pharma companies and logistics providers require a combination of advanced technology, seamless integration, and extensive support to effectively eliminate waste in their supply chains. When speaking with potential clients, these are the top questions we’re asked about real-time monitoring, intelligent alerts, and our reusable and validated devices. Discover how Controlant can ensure the safe and timely delivery of pharmaceutical products, reducing losses and enhancing overall operational efficiency.

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A man and a woman collaborate. This image is used to indicate customer training.

Customer asking question

How does your company handle device setup?

The platform and devices are designed for easy setup and configuration, whether through API integrations or manual inputs. This includes shipment creation, geofencing, and alert settings, which can all be customized to meet specific requirements. Our implementation and training services ensure that seamless device setup at customers' sites.

What is the battery life of the Saga devices?

Controlant's devices have a strong battery life, operating up to 110 days on a single charge, with customizable ping frequencies to balance battery longevity and data accuracy. The devices are rechargeable and reusable.

What is the operational temperature range for Controlant’s standard Saga loggers?

The standard Saga devices operate within a temperature range of -20°C to +50°C. For temperatures above +50°C and below -20°C we offer Saga-P devices. These devices have a probe that is placed directly with the product being shipped, while the device can remain accessible for easy retrieval.

Do your data loggers fulfill requirements for frozen and dry-ice shipments (down to -95°C)?

Yes, the Saga-P devices are equipped with probes calibrated for extreme temperatures down to -95°C, making them suitable for highly sensitive shipments requiring frozen or dry-ice conditions.

Are your devices airline-approved and do they comply with international regulations?

Controlant’s devices are approved by 171 major airlines and comply with various international standards, including CE, FCC, and other regional certifications, ensuring global compatibility and GxP compliance.

Does your platform have notifications for extended vehicle stops?

Controlant provides real-time alerts for any unexpected stops, ensuring immediate action can be taken to address potential issues. This feature helps maintain the integrity of shipments by minimizing the risk of temperature excursions and delays.

How does the Aurora Platform support regulatory compliance for pharmaceutical shipments?

The Aurora Platform supports regulatory compliance by providing detailed audit trails, calibration certificates, and real-time monitoring reports. It ensures adherence to standards such as CE, FCC, and various regional and international regulations, facilitating smooth global operations.

Does your platform allow for customized alert settings based on the recipient's role or responsibility?

Customized alerts can be tailored to different user roles, ensuring the right person is notified depending on the issue. This customization helps streamline communication and response times.

What type of connectivity technology is used, and how does it impact the accuracy and performance of the devices?

Controlant uses a combination of 4G cellular, 2G/3G fallback, and Wi-Fi connectivity. This ensures reliable data transmission and location accuracy across various environments and regions.

Does your system support multi-level alerts based on temperature thresholds?

Controlant supports multi-level alerts, allowing for different severity levels such as yellow for moderate concerns and red for critical issues. This feature enables tailored responses based on the urgency of the situation.

Controlant’s platform and devices transform pharma supply chains

Real-time monitoring, intelligent alerts, reusable and validated devices, and proactive maintenance are critical components of an efficient supply chain. By focusing on these aspects, companies can ensure the safe and timely delivery of pharmaceutical products, reducing losses and enhancing overall quality and operational efficiency.

To find out more about our platform and devices, please visit www.controlant.com.