To receive tailored care, you may issue prompts below to determine whether to reach out to your local Pfizer contact or one of Controlant's customer support contacts.
For support please reach out to the Pfizer US customer service team:
Phone: +1 800-666-7248
Email: mrnavaccines@pfizer.com
24/7 support team
support@controlant.com
Worldwide: +354 517 0630
USA: +1 701 540 4039
The Controlant POU Email Communications are adopting new formats to include enhanced versioning and design starting in Q3 2022. The illustrations and design are subject to change based on your market and shipment details.
For additional Pfizer training materials, please visit your market’s health care professional (HCP) website. Once a market receives regulatory authorization by their respective location, they can visit the market-specific instance of cvdvaccine.com or comirnatyglobal.com for more Healthcare Professional (HCP) specific information and support.
Alternatively, you can also visit the Pfizer BioNTech Global Readiness Website (https://pfbiontechcvdlogist.pfizersite.io/pfizer-login) for additional COVID-19 readiness materials containing information for properly distributing and storing the vaccine to anticipated vaccination sites.